FAQ

The Ins And Outs of How We Do Business

HAVE A SPECIFIC QUESTION?

CALL (910) 612-3886 to speak with us today

Do I need to provide any of the cleaning products/materials or equiptment?

No. Not unless you have specific products or equipment you want us to use.
How much do you charge?

We charge by the job. We can give you a soft quote via email if you don't mind answering a few questions.
Do you offer a satisfaction guarantee?

Your business is very important to us and we want to make sure you are completely satisfied. If the quality of work performed and paid for is not satisfactory you can contact us and we will make arrangements to rectify the situation.
Do I have to sign a contract?

No. There are no contracts to sign.
Do I have to be home when the cleaners come?

You do not need to be home as long as we can gain access. Because we work on an 8 a.m. to 6 p.m. schedule, most of our customers aren’t home when we arrive.
What do I need to do before the cleaning team arrives?

To ensure maximum efficiency, we ask that you pick up any toys or clothing before we arrive.
What time does your team arrive?

While we cannot guarantee our exact time of arrival because we give every home the attention it requires, we do offer arrival windows for your convenience.

Payments Accepted

Square, Paypal, Venmo, Zelle, Check, or Cash

Billing

Customized billing and payment options available

Satisfaction Guarantee

100% Satisfaction Guarantee